Privacy Policy
Effective Date: [01-01-2025]
Welcome to the Captain Barbershop Membership App. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, share, and retain your information, including face data, when you use our app.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Identity Information: Name, email address, phone number, date of birth, and membership details.
- Transaction Information: Records of purchases, bookings, and points earned.
b. Usage Data
- Device type, operating system, app usage patterns, and log data.
c. Face Data
If you choose to use features like profile customization or photo uploads:
- We may collect facial images for user verification and membership verification purposes, as well as for participation in promotional campaigns (e.g., photo contests).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To manage your membership and transactions.
- To improve the app’s features and user experience.
- To provide personalized promotions and exclusive offers.
- To communicate updates, promotions, and special events.
- Face Data: Facial images are used for user verification, membership verification, and participation in specific app features (e.g., promotional campaigns).
3. Disclosure and Sharing of Information
We do not sell your personal information, including face data, to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted partners to perform services such as data hosting or app analytics.
- Legal Compliance: When required by law to protect the rights or safety of users or comply with legal obligations.
4. Retention of Information
We retain your information, including face data, only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Face data collected for verification purposes or promotional participation is deleted once its purpose is fulfilled or upon your request.
A. Explicit Statement on Face Data Retention
Example Statement:
“We do not retain, store, or cache any face data beyond the immediate processing required for authentication. Once the authentication process is complete, all face data is immediately deleted and is not archived on our devices or servers.”
B. Reasons for Storing Face Data
Purpose:
“Face data is processed solely to verify user identity and enable secure biometric authentication. This temporary processing is essential to provide a seamless and secure login experience, ensure that only authorized users can access sensitive information, and maintain the overall integrity of our security protocols.”
C. Duration of Face Data Storage
Retention Period:
“Face data is stored only for the duration of the authentication session—typically for a few seconds to minutes—just long enough to complete the necessary verification process.”
Rationale:
“This limited retention period is dictated by the need to perform real-time processing while minimizing security risks. Storing face data any longer is unnecessary and contrary to our commitment to user privacy.”
D. Third Parties with Whom Face Data Is Shared
Disclosure:
“In general, we do not share face data with any third parties. However, in cases where third-party services (such as secure cloud-based processing providers) are necessary to facilitate biometric authentication, face data may be transmitted.”
E. Reasons for Sharing Face Data with Third Parties
Purpose of Sharing:
“When third-party services are used, the sharing is strictly limited to enabling secure and efficient biometric verification. These providers are contractually obligated to process the data only for authentication purposes and to adhere to our rigorous privacy and security standards.”
F. Practices of Third Parties Regarding Face Data Storage
Storage Practices:
“Any third-party service provider we work with does not retain or store face data beyond the immediate authentication process. If any temporary caching occurs, it is confined to the exact time necessary to process your authentication request, after which the data is automatically deleted.”
Privacy Assurance:
“Our privacy policy requires that all third parties comply with data minimization practices. This means they are prohibited from retaining face data beyond what is essential for processing, and they must follow strict data deletion protocols that mirror our own standards. We have obtained assurances from these providers regarding their storage practices, retention period, and the security measures implemented to safeguard your face data.”
5. Your Rights and Choices
You have the right to:
- Access and review your personal data.
- Update or correct your information.
- Delete your account, including associated data, by contacting us at [tech@suksescorp.co.id].
- Opt-out of promotional communications.
For face data, you can:
- Request deletion of your facial images at any time via the app’s settings or by contacting us at [support email].
6. Security of Your Information
We implement industry-standard measures to protect your data, including encryption and secure storage. Despite our efforts, no security system is entirely foolproof. Please report any suspected breaches to [support email].
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting in the app. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Captain Barbershop Member App Support: [tech@suksescorp.co.id]
Specific Sections on Face Data
Collection of Face Data:
“We may collect facial images for user verification, membership verification, and participation in promotional campaigns (e.g., photo contests).”
Use of Face Data:
“Facial images are used for user verification, membership verification, and participation in specific app features (e.g., promotional campaigns).”
Retention of Face Data:
“Face data collected for verification purposes or promotional participation is deleted once its purpose is fulfilled or upon your request.”
Thank you for trusting Captain Barbershop Member App with your personal data. Your privacy is our priority.